Well, here it is not yet the middle of January, and the guest emails are starting to arrive.
Just yesterday, I received two bookings for the summer....some folks are really great at planning ahead.
When guests book this early ... for summer stays....when I am going over their reservation information
I always ask them to look over our cancellation policy...!! I think a lot of guests may take for granted that we as B&B owners overlook small items like cancellation policies and don't have these types of policies in place, but we know just how important these details are, and if you don't have these types of policies, I strongly urge you to put some in place...
When we were looking into establishing our cancellation policy, I went on other local B&B operators web sites and looked at what their policy was on cancellations, and they do vary that's for sure. With some, guests have to give as long as two weeks notice of cancellation .... we opted to put in our policy that we appreciate at least 72hrs (3 days) notice if a guest needs to cancel or change their reservation. In some cases, we do look at the individual situation and decide from there. We have never had a problem with this.
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